Ford India — surya bala ford - bad service

2 Reviews
Coimbatore South, Tamilnadu, India
 ranjith sivasami on Dec 14, 2018
Hi i am ranjith, i have pick up problem in my ford figo and get service at suryabala ford trichy rd, thiyagi shanmuga nagar, vasanth nagar, singanallur, coimbatore, tamil nadu 641005. After 5 days after the they billed rs 14300 and delivered the vehicle. The next day i went for a long drive and i came to i faced the same pick up problem and the nest whole day i spent in the service center to rectify the problem end of day they told that the problem resolved temporarily and need to change a spare that cost rs. 21000 and stock also not available. The next day i faced the same pick up problem and vibrating nose form the front side. When open the bonnet came to they didn't screwed the bolt s on the air filter properly. After i screwed it manually and i felt better pick up. So why the spare that cost rs. 21000?. And even the not filled the air to stepney wheel even i remained many time. Their service is very poor, time waste and money waste. But i resolved the problem with a local mechanic guy and he charged only rs 2000. Now my car have good pick up.

Complaint Status

[Dec 14, 2018] Ford India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0


Its been 3 months with my brand new ford eco sports everything is working accordingly but since last two weeks my vehicle is producing ringing noise from the engine section when i release the acceleration paddle. I placed my complaint in galaxy ford service station but nothing happend. Kindly help me and revert back as soon as possible.

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    +91 44 2455 1500 (Corp. Office South)
    +91 22 6702 4300 (Corp. Office West)
    +91 12 4387 3001 (Corp. Office North)
    S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
    Ford India - surya bala ford - bad service