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[Resolved]  Ford India — took advance booking amount but delivered to other customer

This is case of cheating that I am following with Ford for last one plus month. I booked through Amazon and allotted a vehicle which they diverted to another customer without conforming with me. Another Dealer took 50, 000 Rs prior to launch and still not allocating vehicle. Multiple calls/complaints to Ford and Amazon but no resolution. My money is locked.
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Complaint marked as Resolved Mar 14, 2018

Complaint Status


[Jan 11, 2018] Ford India customer support has been notified about the posted complaint.
Verified Support
Ford India Customer Care's response Feb 02, 2018 Sir,

Can you please share us the customer contact details.

Thanks
Sudalaiyandi
Ford- customer relations
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    Ford India
    Customer Care Service
    Customer satisfaction rating
    28%
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    Ford India Phone
    +91 44 2455 1500 (Corp. Office South)
    +91 22 6702 4300 (Corp. Office West)
    +91 12 4387 3001 (Corp. Office North)
    Ford India Address
    S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
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