Ford India — tyre burst

Address:New Delhi, Delhi, 110088
Website:customercarecontacts.com/ford-india-contact-customer-care-service-center

Brand new ecosport d titanium + driven 5000 kms and not one but 2 tyres got burst last night at delhi cant, since the vehicle was not on high speed it got saved from a fatal accident. Due to the sudden break, the car at the back hit the ecosport and further damaged the back tyre and the door. Is this is the quality of tyres provided in one of india's best brand? Not to end the ordeal the rsa arrived only post 2.5 hrs.. Is this the kind of service provided at middle of night to a stranded lady driver?? Highly disgusted, thanking my stars that the vehicle was not on high speed.
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