Ford India — We got cheated on policy premium .

Sir,
We bought Freestyle (titanium) GJ16CH6575 in October-2018 from bharuch branch, at that time we also applied for the policy through ford only we also paid 10428 Rs as the policy premium. The money was also debited from our account. After a year we came to know that they cancelled the policy instead of approving and also didn't refunded it . We contacted the manager of ford office bharuch he told us to give them cancelled cheque but after that there is no response from them . We made so many attempts to contact them and told them to refund the money but they never responded. We complained them in November 2020 and till date they are not responding to our issues. this is the last attempt we are making as the next and final step will be GRAHAK SHURAKSHA .

We are also attaching the our bank statement and the copies they given.

We sincerely ask to solve this issue .