Ford India — wrong sale - to 1st time buyer from ford vehicle

Address:Sundargarh, Odisha, 770031

I am pratap kumar patro from sambalpur, in the month of december 2018 i got to know that ford freestyle is very good vehicle in comparison to other vehicles in this segment,

In the 2nd weak of dec 2018, i had called veda ford and asked for test drive, unfortunate they provided on 7th jan 2019, after that i asked your team to kindly provide the mail confirmation so that i can give you a booking amount over the cheque, on 11th jan 2019 i booked the car with an amount of 10k (Cheque no - 000022) for freestyle titanium + with 2019 model for my daughter's birthday 23rd jan,

Today on 19th jan, 2019, i gave veda ford loan approval with 50k fund transfer, now they are providing me 2018 model and they dont even told me this that it's a 2018 model. This is totally shame and not acceptable from a world wise corporate company like ford. It's totally cheating and fraud against which i would definitely lodge a case. I have all the documented proof and recorded conversations and i am definitely going to take action against ford company.

Also to add on that i have been provided the rate chart of 2019 vehicle model however i am now being asked to take the 2018 vehicle model but rate havenot been changed which means knowingly the ford company cheats customers and this is totally not acceptable.
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