[Resolved]  Forever 21 — quality issues with the purchased bag

Address:Jhansi, Uttar Pradesh, 284001

My mother bought a black forever new tote bag from central mall, pune.
It's just been about 6 months and the bag has already fallen apart, the base of the bag has come detached from the over all structure of the tote.
Since my mother had gone to pune to visit someone, she can't possibly go there again just to exchange a bag or to sgow the store, the bad quality of the bag.
I ask for your sincere help in getting this problem resolved.
Please reply and let us know of what all could be done.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Ms. Vidita,

Sorry for the experience you had with the product purchased from our store.

Please share your contact number at [protected]@futuregroup.in so that our team can connect with you to assist.

Regards,
Priya
Future Group

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    Jhansi
    Uttar Pradesh
    India
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