[Resolved] Fortis Healthcare — fake appointment

mailmeamrita

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700107
Website:	Appointment of doctor

I was given appointment under dr. Ajit kr. Agarwal on 3.11.2018 at 10:00 am. When we arrived st the hospital and went to confirm booking by payment they said that dr. Ajit kr. Agarwal didn’t know about the booking and so the doctor will not come. We didn’t have any prior information of the cancellation and also became surprised that how come the doctor himself didn’t know the booking?
It was nothing but a harassment!!

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Dec 4, 2018

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2018

Fortis Healthcare Customer Care's response Dear Sir,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis