[Resolved]  Fortis Healthcare — food given to the patient smells

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

My patient ms kanchan mishra is admitted in the fortis hospital, noida yesterday, 8th oct'18. The room no is 1420. The breakfast given to the patient today morning smells badly. When we complained, they had all excuses. It is really a serious matter that such food is given to the patients in such expensive hospitals. I therefore would like some serious action to be taken against them so that they don't dare to give such food to other patients.
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Nov 9, 2018
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
Fortis Healthcare Customer Care's response
Dear Mr. Manas,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
Verified Support
Oct 09, 2018
Fortis Healthcare Customer Care's response
Dear Mr. Manas,

We understand that a representative of Fortis Hospital, Noida has met you in-person and addressed the said concern in detail.
We are grateful that the matter was brought to our knowledge as feedback helps make processes more robust.
Should you require any further assistance, please write to us at [protected]@fortishealthcare.com

Thanks & Regards,
Fortis Healthcare
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