[Resolved] Fortis Healthcare — incompetent emergency | |||
My mother had severe gum bleeding at 12.30 am, we reached fortis at 1 am, the emergency doctor took the blood pressure and did blood tests. And gave one injection till 6 am bleeding didn't stop and they discharged saying we don't have a dentist and on sunday morning dentist doesn't come in fortis. We had echs card so money was not a concern, and if money was not the concern why they didn't call the dentist and doctors present in the emergency did not know how to stop bleeding and they said this is normal. So i should go to some private dentist, at 6 am i went to a competent dr dugal, she stopped the bleeding in 1 hour she was in shock to see that patient was bleeding since 12.30 am Was this information helpful? | |||
Jan 10, 2019 Complaint marked as Resolved Fortis Healthcare customer support has been notified about the posted complaint. Verified Support Dec 09, 2018 Fortis Healthcare Customer Care's response Dear Sir, We sincerely regret any inconvenience that you might have experienced. For us to initiate corrective actions, request you to share the hospital location and your contact details so that we can reach out to you to understand the concerns in detail. Warm Regards, Fortis Healthcare Verified Support Dec 10, 2018 Fortis Healthcare Customer Care's response Dear Sir, We request you to share us the hospital location and your contact details so that we can reach out to you to understand the concerns in detail. Alternatively you may directly write to us at [protected]@fortishealthcare.com. Warm Regards, Fortis Healthcare | |||
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