[Resolved]  Fortis Healthcare — incompetent emergency

Address:Chandigarh, Punjab, 160002

My mother had severe gum bleeding at 12.30 am, we reached fortis at 1 am, the emergency doctor took the blood pressure and did blood tests. And gave one injection till 6 am bleeding didn't stop and they discharged saying we don't have a dentist and on sunday morning dentist doesn't come in fortis. We had echs card so money was not a concern, and if money was not the concern why they didn't call the dentist and doctors present in the emergency did not know how to stop bleeding and they said this is normal.
So i should go to some private dentist, at 6 am i went to a competent dr dugal, she stopped the bleeding in 1 hour she was in shock to see that patient was bleeding since 12.30 am
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Jan 10, 2019
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2018
Fortis Healthcare Customer Care's response
Dear Sir,

We sincerely regret any inconvenience that you might have experienced.
For us to initiate corrective actions, request you to share the hospital location and your contact details so that we can reach out to you to understand the concerns in detail.

Warm Regards,
Fortis Healthcare
Verified Support
Dec 10, 2018
Fortis Healthcare Customer Care's response
Dear Sir,

We request you to share us the hospital location and your contact details so that we can reach out to you to understand the concerns in detail.

Alternatively you may directly write to us at [protected]@fortishealthcare.com.

Warm Regards,
Fortis Healthcare
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