[Resolved]  Fortis Healthcare — incompetent technician in path lab for taking blood sample

Date - 25.10.20
Fortis Noida,
ID-FHL5.85633
It was told to the technician that getting blood vessel is difficult and the senior technician should take the sample. But instead the needle was inserted and she tried to search for the vessel, the area swelled up. Finally the senior technician came and took out the needle, took the sample from other hand. Now even after four days the area is blacked and affected. A photo (today’s) enclosed.
This is serious negligence for a hospital of your reputation, even after warning about this.
+1 photos
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Nov 29, 2019
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2019
Fortis Healthcare Customer Care's response
Dear Arun,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
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