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[Resolved]  Fortis Healthcare — not getting refund amount

Dear sir,
This is referring to the patient _shravani uday malgaonkar and she was admitted in fortis hospital in kalyan from 23may to 26may for pacemaker battery replacement and operation has done successful.
I have paid all their hospital bill charges in advance as per their estimate cost. Rs.1.1lac and final bill was rs 95308/-so they should give us balance amount. As discussed we have submitted them crossed bearer cheque to easy process but still we didn't get any single money from them.

Please look into this matter and resolve it on top most priority.

Patient name _shravani
Hospital _fortis, kalyan west, maharashtra
Pin _421301
Admission details as per below.
Uhid _fhl36.7106
Ipid _67668

Thanks,
Uday malgaonkar
Mob. [protected]
Complaint marked as Resolved 2019-07-03 20:01:11

Complaint Status


[Jun 01, 2019] Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Fortis Healthcare Customer Care's response Jun 01, 2019
Dear Mr. Malgoankar,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
Updated by uday malgaonkar Jun 05, 2019
The refund details of your excess amount as mentioned below-
Payment Date 1-06-19
URT No. FT-[protected]-(UDAY ANANT MALGAONKAR)
Total Bill- Rs. 95308
Amount refunded- Rs.4742
Thanks & Regards,
Priti Mishra
PRO
Fortis Hospital
Kalyan.

MY COMPLAINT __ SUMMERY BILL IS NOT CORRECT PRODUCED BY FORTIS HOSPITAL, KALYAN.
Dear sir/Madam,
WRT to the above subject that we have recd.refund amount and thanks for it but it is NOT Mentioned in final summery bills.Please refer the enclosed file for your better understanding.

I can not submit this final bills to my company as it is not cleared all points.

Please help.

Thanks and regards,
UDAY MALGAONKAR,
MANAGER-TATA MOTORS LTD, PUNE

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