[Resolved] Fortis Healthcare — not responding after surgery

Luckey Garg

from Delhi, Delhi

Address:

Sirsa, Haryana, 125102

Hi, my father got 2 surgery from forties Jaipur.
1st was heart bypass surgery .
2nd was plastic surgery.
Plastics surgery done after major inflection after 1 St surgery. We didn't found root causes of infection named "Sudamnath ".
After this we got discharged my father from hospital on 12 SEP .
Now we are following up for further assistance.
Then Plastic surgeon assistant name " Govind" doesn't respond properly ... Although he is treating badly as we refuse to get personal dressing offer by him after hospital discharge.

Also I found issue in billing.

I need necessary action or support from forties administration.

Regards
Luckey
[protected]

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Nov 22, 2018

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Fortis Healthcare Customer Care's response Dear Sir,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis

Verified Support

Oct 22, 2018

Fortis Healthcare Customer Care's response Dear Sir,

We understand that a representative of Fortis Escorts Hospital, Jaipur has reached out to you and addressed the said concerns in detail.
We encourage feedback from all users as it helps us in improving our services for our patients/visitors.
Should you require any further assistance, please write to us at [protected]@fortishealthcare.com

Thanks & Regards,
Fortis Healthcare