[Resolved]  Fortis Healthcare — overcharged (applied general rate in lieu of cghs)

Address:Fortis hospital shalimarbagh, New Delhi, Delhi

I admitted in 18th sep 2018 in shalimar bagh fortis hospital. During addmission i showed my delhi mero identity card in order to avail cghs rate. I was consoled by representative of hospital when i queried for apply about the said rate thereafter i got addmission. I was discharged on dated 20th sep 2018 and paid ₹ 33591against bill no 1003/18/cs/0004323. When i submit this bill for reimbursement i was reimbursed by dmrc only ₹ 15833 as per cghs rate against the said bill. Hence i was overcharged ₹ 17758 because of hospital mistake. How would any patients know about applied rate without mentioning on either addmission slip or discharge bill? All bill summary is common there so i couldn't find out such rate. It's mental harassed deliberately from hospital side. Pls take necessary action against such act and make feasible to refund my money as soon as possible. The same incident was happened with me and the said hospital had paid me difference amount after consulting corporate representative mr vishal sir.
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Feb 9, 2020
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2020
Fortis Healthcare Customer Care's response
Dear Sir,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
Verified Support
Jan 09, 2020
Fortis Healthcare Customer Care's response
Dear Sir,

We sincerely regret any inconvenience that you might have experienced.
We request you to share your contact details so that we can reach out to you to understand the concerns in detail.

Warm Regards,
Fortis Healthcare
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In Fortise Hospital the management is cutting the trees down without prior permission of the Jaipur Municipal corporation which is a gross violation of the law

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