[Resolved]  Fortis Healthcare — poor service and response

Address:560056

One of the worst hospital i have ever seen. First came to reception with emergency condition, they took about 20 minutes to attend, after complaining loudly they attended. later we insisted for admission. They were not taking anything seriously. after admission, we called nurse for attending patient after completing the drips. we went to nursing room personally later they came. there was no sonography facility, there was no one to tread kidney stone problems. They were asking about the fees and payments instead of concentrating on treatment.
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Oct 9, 2018
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2018
Fortis Healthcare Customer Care's response
Dear Ms. Asha,

Thank you for sharing your feedback with us.
We sincerely regret any inconvenience that you may have experienced.
Request you to please specify the Fortis location and share your contact details so that the hospital representative can reach out to address your concerns.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
Verified Support
Sep 07, 2018
Fortis Healthcare Customer Care's response
Dear Ms. Asha,

Request you to please specify the Fortis location and share your contact details so that the hospital representative can reach out to address your concerns.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
Verified Support
Sep 08, 2018
Fortis Healthcare Customer Care's response
Dear Ms. Asha,

Request you to please specify the Fortis location and share your contact details so that the hospital representative can reach out to address your concerns.

Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
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