[Resolved]  Fortis Healthcare — poor service from accounts dept

Address:

New Delhi, Delhi

To : Fortis Healthcare Ltd

Dear Mr CEO

Just look at the way your customers are being handled and treated by your staff

Regards

Rajesh Mayor
Chairman & Managing Director
From: MayorWorld [UK] [mailto:[protected]@mayorworld.co.uk]
Sent: Saturday, March 21, 2020 1:39 PM
To: 'tpa.[protected]@fortishealthcare.com'; 'contactus.[protected]@fortishealthcare.com'
Cc: 'sethi.[protected]@gmail.com'
Subject: RE: Payment against Claim Reference Number:[protected] Policy No : 10971595 Proposer Name :RAJESH MAYOR Patient Name :CHAHAT MAYOR

From: MayorWorld [UK] [mailto:[protected]@mayorworld.co.uk]
Sent: Friday, March 20, 2020 12:43 PM
To: 'tpa.[protected]@fortishealthcare.com'; 'contactus.[protected]@fortishealthcare.com'
Cc: 'sethi.[protected]@gmail.com'; MayorWorld [UK] ([protected]@mayorworld.co.uk)
Subject: RE: Payment against Claim Reference Number:[protected] Policy No : 10971595 Proposer Name :RAJESH MAYOR Patient Name :CHAHAT MAYOR

REMINDER……………………. REMINDER…………………….

From: MayorWorld [UK] [mailto:[protected]@mayorworld.co.uk]
Sent: Sunday, March 1, 2020 3:19 PM
To: 'tpa.[protected]@fortishealthcare.com'; 'contactus.[protected]@fortishealthcare.com'
Cc: 'sethi.[protected]@gmail.com'; MayorWorld [UK] ([protected]@mayorworld.co.uk)
Subject: RE: Payment against Claim Reference Number:[protected] Policy No : 10971595 Proposer Name :RAJESH MAYOR Patient Name :CHAHAT MAYOR

REMINDER

From: MayorWorld [UK] [mailto:[protected]@mayorworld.co.uk]
Sent: Wednesday, February 26, 2020 4:26 PM
To: 'tpa.[protected]@fortishealthcare.com'; 'contactus.[protected]@fortishealthcare.com'
Cc: 'sethi.[protected]@gmail.com'; MayorWorld [UK] ([protected]@mayorworld.co.uk)
Subject: RE: Payment against Claim Reference Number:[protected] Policy No : 10971595 Proposer Name :RAJESH MAYOR Patient Name :CHAHAT MAYOR

Aayan

There is no response from your side to mails, phones, messages, visits. What kind of institution is this that the client is taken so lightly. This is the height of BAD service

If I do not hear from you by tomorrow I will initiate legal action in the consumer forum at your risk and cost

Regards

Rajesh Mayor
Chairman & Managing Director

Head Office:
Mayor & Company
G.T. Road, Suranussi, Jalandhar-144027 Punjab ( India )
Ph No : +[protected] Cell : [protected]
Email :[protected]@mayorgroup.in
Web :www.mayorgroup.in
Skype :mayorrajesh

* Mayor & Company – Sports Goods, Footwear & Lifestyle * Mayor World School – Education * Fabino Fibre Inc – Artificial Leather

Partners in Trade

Disclaimer :
This message is confidential and is indended solely for the addressee.If you are not the intended recipient, please delete this email and inform the sender at [protected]@mayorgroup.in or [protected]@jla.vsnl.net.in immediately.Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, may result in legal action.This message is not guaranteed to be complete or error free.No liability is assumed for any errors and/or omissions in the contents of this message. Nothing in this communication is intended to operate as an electronic signature under applicable law.

 Please do not print this email unless really needed. Save Paper. Save Environment

From: MayorWorld [UK] [mailto:[protected]@mayorworld.co.uk]
Sent: Tuesday, February 25, 2020 2:41 PM
To: tpa.[protected]@fortishealthcare.com; contactus.[protected]@fortishealthcare.com
Cc: sethi.[protected]@gmail.com; MayorWorld [UK]
Subject: RE: Payment against Claim Reference Number:[protected] Policy No : 10971595 Proposer Name :RAJESH MAYOR Patient Name :CHAHAT MAYOR

LAST REMINDER

From: MayorWorld [UK] [mailto:[protected]@mayorworld.co.uk]
Sent: Saturday, February 22, 2020 4:46 PM
To: 'tpa.[protected]@fortishealthcare.com'; 'contactus.[protected]@fortishealthcare.com'
Cc: 'sethi.[protected]@gmail.com'; MayorWorld [UK] ([protected]@mayorworld.co.uk)
Subject: RE: Payment against Claim Reference Number:[protected] Policy No : 10971595 Proposer Name :RAJESH MAYOR Patient Name :CHAHAT MAYOR

From: MayorWorld [UK] [mailto:[protected]@mayorworld.co.uk]
Sent: Tuesday, February 18, 2020 3:20 PM
To: 'tpa.[protected]@fortishealthcare.com'; 'contactus.[protected]@fortishealthcare.com'
Cc: 'sethi.[protected]@gmail.com'; MayorWorld [UK] ([protected]@mayorworld.co.uk)
Subject: RE: Payment against Claim Reference Number:[protected] Policy No : 10971595 Proposer Name :RAJESH MAYOR Patient Name :CHAHAT MAYOR

URGENT REMINDER

From: MayorWorld [UK] [mailto:[protected]@mayorworld.co.uk]
Sent: Monday, February 17, 2020 12:29 PM
To: 'tpa.[protected]@fortishealthcare.com'; 'contactus.[protected]@fortishealthcare.com'
Cc: 'sethi.[protected]@gmail.com'; MayorWorld [UK] ([protected]@mayorworld.co.uk)
Subject: RE: Payment against Claim Reference Number:[protected] Policy No : 10971595 Proposer Name :RAJESH MAYOR Patient Name :CHAHAT MAYOR

Hi Aayan

Please find enclosed copy of the discharge summary and refer to S.No 9 & 10 i.e Equipment charges and others. What is Equipment charge and others. We have not purchased any equipment from the hospital.

According to the Doctor who conducted the surgery, these charges are towards the charges levied by the hospital for the room and other equipment and staf[censored]sed by the doctor for the surgery

Would appreciate an early response as our claim is not being settled by the insurance company due to this reason

Regards

Rajesh Mayor
Chairman & Managing Director
From: MayorWorld [UK] [mailto:[protected]@mayorworld.co.uk]
Sent: Monday, February 17, 2020 12:18 PM
To: tpa.[protected]@fortishealthcare.com; contactus.[protected]@fortishealthcare.com
Cc: MayorWorld [UK]; sethi.[protected]@gmail.com
Subject: FW: Payment against Claim Reference Number:[protected] Policy No : 10971595 Proposer Name :RAJESH MAYOR Patient Name :CHAHAT MAYOR

Dear Aayan

I have been trying to contact you for the last 2 weeks regarding the billing issue related to my daughters surgery in your hospital.

Left message with Jamaal on 10th Feb as you were not available. Again left message with Kajol few minutes back

My Mobile # is [protected]. Would appreciate a call back at the earliest

Regards

Rajesh Mayor
Chairman & Managing Director

Head Office:
Mayor & Company
G.T. Road, Suranussi, Jalandhar-144027 Punjab ( India )
Ph No : +[protected] Cell : [protected]
Email :[protected]@mayorgroup.in
Web :www.mayorgroup.in
Skype :mayorrajesh

* Mayor & Company – Sports Goods, Footwear & Lifestyle * Mayor World School – Education * Fabino Fibre Inc – Artificial Leather

Partners in Trade

Disclaimer :
This message is confidential and is indended solely for the addressee.If you are not the intended recipient, please delete this email and inform the sender at [protected]@mayorgroup.in or [protected]@jla.vsnl.net.in immediately.Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, may result in legal action.This message is not guaranteed to be complete or error free.No liability is assumed for any errors and/or omissions in the contents of this message. Nothing in this communication is intended to operate as an electronic signature under applicable law.

 Please do not print this email unless really needed. Save Paper. Save Environment

From: Rajit Sethi [mailto:sethi.[protected]@gmail.com]
Sent: Saturday, January 18, 2020 3:37 PM
To: Mayor Rajesh
Subject: Fwd: Payment against Claim Reference Number:[protected] Policy No : 10971595 Proposer Name :RAJESH MAYOR Patient Name :CHAHAT MAYOR

Dear Sir,

Trail mail for your reference.
La femme contact details[protected]
Contact Person -Mr Ayaan in accounts dept.

Rgds

[protected] Forwarded message[protected]
From: Rajit Sethi
Date: Fri, 17 Jan 2020, 07:26
Subject: Fwd: Payment against Claim Reference Number:[protected] Policy No : 10971595 Proposer Name :RAJESH MAYOR Patient Name :CHAHAT MAYOR
To:,

Hi Ayaan,

Kindly revert.

Rgds
Rajit Sethi

[protected] Forwarded message[protected]
From: Rajit Sethi
Date: Thu, 9 Jan 2020, 19:31
Subject: Fwd: Payment against Claim Reference Number:[protected] Policy No : 10971595 Proposer Name :RAJESH MAYOR Patient Name :CHAHAT MAYOR
To:

Hi Ayaan,

Thisis with ref to the discussion we had in your offc, you are requested to kindly resolve the matter and oblige.

Thanks and regards
Rajit sethi
[protected] Forwarded message[protected]
From: Rajit Sethi
Date: Thu, 9 Jan 2020, 13:25
Subject: Fwd: Payment against Claim Reference Number:[protected] Policy No : 10971595 Proposer Name :RAJESH MAYOR Patient Name :CHAHAT MAYOR
To:

[protected] Forwarded message[protected]
From:
Date: Thu, 28 Nov 2019, 20:04
Subject: Payment against Claim Reference Number:[protected] Policy No : 10971595 Proposer Name :RAJESH MAYOR Patient Name :CHAHAT MAYOR
To:,
Cc:,

Dear Sir/Madam,

We are pleased to inform you that the claim has been approved. Please refer attachment for details.
Claimed Amount Bill Amount(INR) Amount Paid(INR) Instrument/ NEFT No. Instrument/ NEFT Date Bank Name
160889.00 160888.00 46763.00 N[protected] 25-Nov-2019 NONMICR

The payment is towards full and final settlement of the claim made.

Should you require any assistance, please write to us at [protected]@religare.com or call[protected]

Hassle-free claim processing at your fingertips! Now you can intimate your claim, upload documents & track status of your claim online by visiting ‘Claim Genie’ at https://bit.ly/2zYkUHV.

With warm regards,
For Religare Health Insurance Co. Ltd.
Error! Filename not specified.
Authorised Signatory
Thanks and Regards
[protected]
[protected]
www.religarehealthinsurance.com
Claims Department
Religare Health Insurance Company Limited
Unit no 604-607, 6th Floor,
Tower C, Unitech Cyber Park,
Gurgaon – 122001


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