Fortis Healthcare — poor services

Prashant Bahman

Address:

House 327,Police line, Near Bus stand gurgaon

Dear sir/madam,

This mail regarding for my refund, on 14th april i call to your customer care team for book an appointment for my mother so one lady had a word with me she says i'm sending a link to your phone for payment.

So i get a msg from your side and there is a payment link so i had done the payment but there is a stuck on your website my payment was deducted but booking not confirmed after this i called your team regarding this. Team said we not seen any payment done by your side after 5 mnts i got a msg from your side due to some stuck your payment was declined you get your refund within 3-4 days. Today is 21st april, i called your team they are saying i'm transferring your call to refund dept. And call get disconnected this was happen 2 times.

Please resolve this issue on urgent basis, it's already 6 days passed

Thank you

Prashant

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Comments

Chirag Panchori

Dear Team,

I am chirag jain from banswara i have called to the hospital at 8.30 they asked me to call after 9 i just called after several times but the officer were on another call now i have tried 10 to 15 times but i am not able to reach you not even phone is ringing now.
Its ringing now but no one is receiving the phone even i tried different numbers not even fortis customer care number receiving the phone.
[protected]
Kindly contact.

Thanks and Regards
Chirag jain
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