[Resolved]  Fortis Healthcare — refund of money deposited

I visited abhinav bindra targeting performance centre, okhala, delhi on 27.10.2018 for consultation being the patient of paralysis on the recommendation of my friend. I was under impression that i will be cured through machines with modern technology. On the same day, i was asked to deposit some money as advance. Rupees re.5000/ were deposited. First & second visit for physio therapy session was made by me on 29 & 31st october, 2018. On 31st, i was asked to deposit rs.35000/_ to avail 10% discount which i was not allowed.in lieu i was made to understand that my session will be increased in the end.in continuation, i visited on 2nd, 6th, 14th, 15th & 16th november, 2018 but not even visible improvement in state of my health was noticed by me. There was gap during the sessions on one account or other.

At present, i have been suffering from cold, cough and fever for the last few days which has resulted weakness in my body which has restricted my movement further. On this ground, i am in not in a position to visit your centre further. If the process had continued without any gap, my session for 20 days would have been completed. I am no longer interested in these sessions.

In view of above, i hereby request to refund the balance amount and transfer the same to my son lakshay kumar chowdhury account no.[protected] (Ifsc code no. Kkbk 0000214).

Thanks

(H. K. Chowdhury)
[protected]
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Feb 16, 2019
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2019
Fortis Healthcare Customer Care's response
Dear Mr. Chowdhury,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
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