[Resolved] Fortis Healthcare — regarding false bill

chauhanshikha30

from Gurgaon, Haryana

Address:

Fortis memorial research institute sector 44, gurgaon, 122002

My[protected]. Patient name : rekha chauhan
Admitted to fortis gurgaon on 16/02/19.
Discharge on 23/02/19.
Billed amount rs. 327590/-
Approved amount rs.97342/ by tpa oriental insurance company
Even though tpa had sent them approval mail, but then also they have not considered and charged 29590 more wrongly by manually clearance of bill.
Fortis has taken 29590 more than actual insurance bill amount.
I request fortis to refund my 29590, else i have to reach out to next level of

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Mar 29, 2019

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2019

Fortis Healthcare Customer Care's response Dear Ms. Chauhan,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis