[Resolved] Fortis Healthcare — security personnel rude behavior | |||
I had an prior appointment with the oncology head at fortis gurgaon but the entrry to hospital was a disaster. I was asked that i need a visitor pass and i need to submit my original id and than if i dont need i need to enter from front gate. After i reached the front gate they again started asking fr id and make a cisitor pass. I am nt comfrtable to give my original id with any third person and wher according to law is it bieng asked at a hospital entrance. Post the discussion i still agreed as i had a prescheded meeting which i ddint want to avoid but the security personel mr. Hukum singh was so rude that he even pointed a finger at me.. And used profenity even. Is this profssional. I need an answer to this or else i am gona take it to consumer forum. Was this information helpful? | |||
Mar 31, 2019 Complaint marked as Resolved Fortis Healthcare customer support has been notified about the posted complaint. Verified Support Feb 26, 2019 Fortis Healthcare Customer Care's response Dear Mr. Roahit, We sincerely regret any inconvenience that you might have experienced. For us to initiate corrective actions, request you to share your contact details so that we can reach out to you to understand the concerns in detail. Warm Regards, Fortis Healthcare Verified Support Feb 26, 2019 Fortis Healthcare Customer Care's response Dear Mr. Rohit, We sincerely regret any inconvenience that you might have experienced. For us to initiate corrective actions, request you to share your contact details so that we can reach out to you to understand the concerns in detail. Warm Regards, Fortis Healthcare Verified Support Feb 28, 2019 Fortis Healthcare Customer Care's response Dear Mr. Rohit, We request you to share your contact details so that we can reach out to you to understand the concerns in detail. Alternatively, you may write to us at [protected]@fortishealthcare.com Warm Regards, Fortis Healthcare | |||
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Tower A, Unitech Business Park, Block - F, South City 1, Sector - 41, Gurgaon, Haryana, India - 122001
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