[Resolved] Fortis Healthcare — unethical behaviour | |
I was taking dental treatment at fortis hospital, bannerghatta road. I discontinued my treatment due to bad behaviour of the doctor and the doctor name is dr. Vishwanath [dentist]. I was a staff in fortis hospital bannerghatta road and i decided to take a dental braces treatment i was having 50% discount on the treatment doctor agreed to do my braces treatment for rs.25, 000/-. I paid 20, 000. Later on i left fortis for my career opportunity by the time i quit fortis only half of the treatment was done. Doctor viswanath called me for a treatment and he made me to wait for 3-4 hours and later he told that ur no more a staff i cant treat you. Either you pay rs.46, 000/- or decide wat u want to do. And he didnt wish to treat me on that day where i have paid 20, 000 in advance. He shouted on me in front of other patients and that was hilarious, politely i went back saying i wil discontinue my treatment. Now im no more happy to continue my treatment so i request you to refund my rest amount for which the treatment has not done. Please consider this on a serious note and do the needful. I raised this issue to the fortis customr care head but they told me to discuss with doctor and get decided and also they told it is paid to doctor it cannot be refunded. I need the reason why it cannot be refunded with details. Why should i pay excess money for which the treatment is not done. If the ex staff is facing this kind issues means then wat is the situation of outside patients just imagine. By Name : praveen kumar Contact number : [protected] Was this information helpful? | |
Mar 11, 2018 Complaint marked as Resolved Fortis Healthcare customer support has been notified about the posted complaint. Verified Support Feb 08, 2018 Fortis Healthcare Customer Care's response Dear Mr. Kumar, We regret the inconvenience caused to you. We understand that a representative of Fortis Hospital, Bannerghatta Road, Bangalore has reached out to you and addressed the said concerns. Trust the issues have been resolved to your satisfaction. Should you have any further queries, please write to us at [protected]@fortishealthcare.com Thanks & Regards, Fortis Healthcare | |
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