Fortis Healthcare — Vaccination certificate for 2nd dose not yet received

My wife and I ( both o[censored]s are senior citizens) had taken the second dose of vaccination at Fortis Malar hospital, Chennai on 29 April 2021. We never received any SMS after the vaccination nor have we received the vaccination certificate till date. Even in the Co-WIN portal the certificates have not been uploaded.

It's a very serious lapse on the part of the hospital. Kindly investigate the matter and
please ensure we get the vaccination certificate.
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Fortis Healthcare customer support has been notified about the posted complaint.
May 21, 2021
Updated by deeksnair
How is the complaint shown as resolved when I have just posted the complaint?
Verified Support
May 23, 2021
Fortis Healthcare Customer Care's response
Dear Deeksnair,

We sincerely regret any inconvenience that you might have experienced. Our representative will get in touch with you at the earliest.

Warm Regards,
Team Fortis
Jun 07, 2021
Updated by deeksnair
It has been more than two weeks since the complaint was posted and it has still not been resolved. Kindly look into the matter on priority.
Jun 18, 2021
Updated by deeksnair
It is very regrettable that no action has been taken by Fortis Malar hospital, Chennai till date.
Jul 29, 2021
Updated by deeksnair
It has been more than two months and still no action has been taken by Fortis Malar hospital, Chennai. Complaint is still unresolved.
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