[Resolved] Fortis Hospital, Anandapur, Kolkata — medical negligence on part of dr rajadhar, dr paliwal | |||
COMPLAINTS AGAINST FORTIS HOSPITALS, ANANDAPUR, KOLKATA, DR RAJA DHAR, ICCU DEPARTMENT-FORTIS FOR DEATH OF MY FATHER KANAI LAL ACHARJEE DUE TO MEDICAL NEGLIGENCE. I, Partha Pratim Acharya of Krishnanagar, Nazir Pukur Par, Near Nine Bullets’ Club, Agartala, Tipura(West) went to Fortis Hospital, Anandapur, Kolkata for treatment of chronic cough problem & better quality of life of my father Shri Kanailal Acharjee by air from Agartala to Kolkata on 05.11.13.Our return ticket to Agartala was on 08.11.2013(the date was fixed based on our prior discussion with Dr. Raja Dhar).We visited Dr. Raja Dhar on 05.11.2013 at Fortis hospital, Anandapur and he told that my father’s quality of life will be improved and for check up & treatment purpose I should admit him to the general ward from where he will be released soon. Next day as I went to see my father I found him coughing vigorously and the intensity of cough increased manifold than earlier. On enquiry, the nursing staff informed me that my father had undergone a Bronchoschopy test on the same morning before I reached the hospital. Never ever he explained to me regarding the risks and hazards associated with Bronchoscopy on an octogenarian. The attendant told me that bleeding is common and coughing will stop soon. In the evening at visiting hours, I found my father coughing out blood. I shouted for help. Dr. Dhar sent his assistant and eventually Dr. Dhar came but as profuse bleeding & coughing increasingly continued, he asked my father to be shifted to HDU(High Dependency Unit).Within ten to fifteen minutes he was shifted to ICCU for control of situation and Dr. Dhar assured me that by next morning the situation will be controlled and he will be brought back to general ward next morning. Before the first bronchoscopy, Dr. Dhar did not take any consent from me. In the ICCU he did few more bronchoscopies on my octogenarian father. Later an attendant asked me to sign some papers saying that I have to sign those for saving my patient. In the ICCU he got secondary infection (Pneumonia) and he was placed on ventilation. During the whole process Dr. Raja Dhar and ICCU in-charge Dr. Paliwal misinformed us repeatedly about the patient status. During the treatment procedure in the ICCU they damaged other vital organs of my father. Finally on 13.11.2013 my father’s aged body could no more bear those experiments and medical nuisances and he succumbed to death. My father’s UHID no. was 91227. At the ICCU he was in bed no. 457 and Fortis ID was FHL[protected]. On 16.11.2013, my representative(Mr. Biswajit Bhowmik, Proff. Goenka College, Kolkata ) went to Fortis hospital with my authorized letter to collect few pending reports and to file an official complaint against the hospital authority and concerned Doctors. Unfortunately they provided the reports but showed reluctance to accept the complaint letter even after repeated requests. I accuse Dr. Raja Dhar and ICCU dept. of Fortis Hospital, Anandapur, Kolkata for gross medical negligence which resulted in my father’s untimely demise. I demand immediate enquiry and strict action against concerned Doctors namely Dr. Raja Dhar, Dr. Paliwal & ICCU dept. My Direct Allegations 1. During the first communication with Dr. Raja Dhar he told my home physician that no invasive treatment will be done on my octogenarian father. But he did so without discussing the risks, hazards and taking any consent from us. I strongly believe that as a result of this, bleeding occurred and eventually series of other events followed and eventual death of my father occurred. 2. Before placing on ventilation, the hospital authority did not take our consent or discussed anything. 3. ICCU management is a mess as a result of which secondary infections damaged his vital organs. 4. Doing more bronchoscopies in the ICCU that worsened the condition of my father. 5. Taking few signatures in ICCU without explaining what those are and saying those as customs. 6. Continuously providing misinformation regarding the status of the patient by Dr. Raja Dhar & Dr. Paliwal. 7. In the Death certificate they showed Sepsis, Pneumonia & failure of other vital organs as cause of death which clearly indicates gross medical negligence as all those are hospital acquired. 8. Refusal to accept complaint letter from my representative Mr. Biswajit Bhowmik. I demand immediate actions taken report from the Hospital authority. I also demand the following documents from Fortis Hospital, 730 Anandapur, EM Bypass Road, Kolkata - 700107 1. All bedside documents and records of Late kanai Lal Acharjee (UHID : 91227)from 05.11.2013 to 13.11.2013. 2. Doctors’ comment sheets within the ICCU 3. Video footage of entire period of my father’s stay in the ICCU. 4. Measure taken to prevent & control infection in the ICCU in Fortis Hospital, Anandapur. Patient Name : Kanai Lal Acharjee Admitted at Fortis Hospital, Anandapur from 05.11.2013 till death FORTIS ID : FHL [protected] PARTHA PRATIM ACHARYA SON OF LATE KANAILAL ACHARJEE KRISHNA NAGAR, NEAR NAZIR PUKUR PAR, AGARTALA, TRIPURA Was this information helpful? | |||
Complaint marked as Resolved
Fortis Hospital customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
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 11 Comments | |||
Comments
My condolence to the Acharya family and all its member who has suffered / suffering a lot.
As Mr. Souvik mentioned it is very difficult to judge a person with a single instance and without knowing the fact it’s very difficult to comment against anybody. However, as far my knowledge goes Doctor Raja Dhar is really a soft hearted person and always there to help someone.
My father (Mr.D.K.Sarkar) was admitted to Fortis Hospital this year Feb'13 and was under treatment of Dr.Dhar till April'13 with severe pneumonia with klebsieala, a deadly infected baterial disease. Previously, he was admitted to an other hospital where the treatment was not successful and hence we have forced to take him to Fortis Hospital under treatment of Dr.Dhar. Bronchoscopy was also done to my father and as far as I know daily 4-5 Bronchoscopy's are being done by the same doctor but never such incident occurs during our stay in the hospital. My father is still under his treatment and doing well.
The behaviour of Doctor towards patient party (us) is good and always helps us during our emergency period.
Joydeep Sarkar
As Mr. Souvik mentioned it is very difficult to judge a person with a single instance and without knowing the fact it’s very difficult to comment against anybody. However, as far my knowledge goes Doctor Raja Dhar is really a soft hearted person and always there to help someone.
My father (Mr.D.K.Sarkar) was admitted to Fortis Hospital this year Feb'13 and was under treatment of Dr.Dhar till April'13 with severe pneumonia with klebsieala, a deadly infected baterial disease. Previously, he was admitted to an other hospital where the treatment was not successful and hence we have forced to take him to Fortis Hospital under treatment of Dr.Dhar. Bronchoscopy was also done to my father and as far as I know daily 4-5 Bronchoscopy's are being done by the same doctor but never such incident occurs during our stay in the hospital. My father is still under his treatment and doing well.
The behaviour of Doctor towards patient party (us) is good and always helps us during our emergency period.
Joydeep Sarkar
Mr. souvik
Grateful to for your expression of condolence. Also grateful as you found my complaint in the CONSUMER FORUM-------I did not know why you are trying to put salt on the wound inflicted on my family just after the first sentence of your comment…but it somehow comes to my mind that I can guess..
Your comment raises few questions which I would like to share
A)True, ‘a person can not be judged by a single incident’-but GOD forbid, if that ‘single’ incident happened to your dearest one I wonder what would be your reaction.
B)When you know that ‘this is the profession where the scope of marginal errors do not stand’, then don’t you think that while doing invasive procedure on an octogenarian the doctor should explain the risks/hazards associated to us.YOU MAY NOT BECAUSE YOURS ARE SUCCESS STORIES.
C)I do not believe in living within the stagnant water of an well and pursuit of knowledge is my profession too
D)You wrote-‘without knowing the fact it is difficult to comment against anybody’-rightly so.that is true about my case Mr.Seeing just the complaint and not looking at the supportive documents plz restrain yourself from commenting, it hurts a family that lost its dear one DUE TO MEDICAL NEGLIGENCE.wait TRUTH WILL PREVAIL.
E)For your kind information my father’s bronchoscopy was done on 6/11/13 when he had no emergency complication.Thus your baseless ‘GYAN’ ABUT CONSENT DOES NOT ARISE.
F)Regarding secondary infection control do you know how many people died /nearly dead and shifted from FORTIS, ANANDAPUR?
G)How did you know immunosuppressant therapy was on----I can guess—then ask yourself/your mentor why such a hazardous test done when there are chances of patient being vulnerable and he might have to be sent to ccu, that too without discussing with the patient party?
H)May be DrRAJA DHAR is ‘next to God’to you but it is not a GOD’s court but a consumer forum and GOD does not take exorbitant sum for curing people in street smart manner and assure the patient;s party that ‘qaulity of life will be improved and prognosis is very very good ‘and finally hand over the deadbody.
E)lastly, I wrote many points regarding non-cooperation ofFortis in handing over the BHT/papers /documents reated to my father’streatment but till date they have not supplied those violating the MCI rules.BUT YOU ARE TOTALLY SILENT ABOUT THOSE.YOU OR YOUR MENTOR, PARDON ME IF WRONG ARE REALLY ‘ doctors’(not apun if you ignore.)
Finally for your satisfaction I wish You and Your all family members stay well under Dr.Dhar.thanks
Grateful to for your expression of condolence. Also grateful as you found my complaint in the CONSUMER FORUM-------I did not know why you are trying to put salt on the wound inflicted on my family just after the first sentence of your comment…but it somehow comes to my mind that I can guess..
Your comment raises few questions which I would like to share
A)True, ‘a person can not be judged by a single incident’-but GOD forbid, if that ‘single’ incident happened to your dearest one I wonder what would be your reaction.
B)When you know that ‘this is the profession where the scope of marginal errors do not stand’, then don’t you think that while doing invasive procedure on an octogenarian the doctor should explain the risks/hazards associated to us.YOU MAY NOT BECAUSE YOURS ARE SUCCESS STORIES.
C)I do not believe in living within the stagnant water of an well and pursuit of knowledge is my profession too
D)You wrote-‘without knowing the fact it is difficult to comment against anybody’-rightly so.that is true about my case Mr.Seeing just the complaint and not looking at the supportive documents plz restrain yourself from commenting, it hurts a family that lost its dear one DUE TO MEDICAL NEGLIGENCE.wait TRUTH WILL PREVAIL.
E)For your kind information my father’s bronchoscopy was done on 6/11/13 when he had no emergency complication.Thus your baseless ‘GYAN’ ABUT CONSENT DOES NOT ARISE.
F)Regarding secondary infection control do you know how many people died /nearly dead and shifted from FORTIS, ANANDAPUR?
G)How did you know immunosuppressant therapy was on----I can guess—then ask yourself/your mentor why such a hazardous test done when there are chances of patient being vulnerable and he might have to be sent to ccu, that too without discussing with the patient party?
H)May be DrRAJA DHAR is ‘next to God’to you but it is not a GOD’s court but a consumer forum and GOD does not take exorbitant sum for curing people in street smart manner and assure the patient;s party that ‘qaulity of life will be improved and prognosis is very very good ‘and finally hand over the deadbody.
E)lastly, I wrote many points regarding non-cooperation ofFortis in handing over the BHT/papers /documents reated to my father’streatment but till date they have not supplied those violating the MCI rules.BUT YOU ARE TOTALLY SILENT ABOUT THOSE.YOU OR YOUR MENTOR, PARDON ME IF WRONG ARE REALLY ‘ doctors’(not apun if you ignore.)
Finally for your satisfaction I wish You and Your all family members stay well under Dr.Dhar.thanks
If I have all the power, I would like Dr. Raja Dhar to be banned from his profession for next 1 year so that he gets some time to retrospect mistakes he is making, ego he is holding. If I have all the power I would immediately remove him from Prime Minister Panel doctor. Unbelievable mental agony we faced for my mother because of this doctor and we are still facing for my mother. While I repeatedly asked Dr. Raja Dhar why he is not doing chest ct scan when my mother was admitted in Fortis, he kept ignoring my request. Rather Dr. Dhar kept giving nebulizer, oxygen etc (please see attached Bed head ticket). Ultimately almost after 10 days he did order chest ct scan and thereafter to my horror I was informed she has been attacked with a particular bacteria called Kliebsella causing pneumonia in both her lungs. She was transferred on ventilation and things started deteriorating. He stopped talking to us with his big ego when we asked for second opinion as we lost trust in him. Ultimately I requested Dr. Raja Dhar to be replaced as my mother's pulmonologist.
Abhijit (USA).
Abhijit (USA).
I have no other intention rather than share my good experience with Dr Raja Dhar publicly. There may be a deviation of thought process after an unexpected incident. There is absolutely no need to argue with this. I am extremely sorry if anybody felt disturbed after reading my feelings.
Souvik Banerjee
Souvik Banerjee
I would like to share my experience that I have had as a family member of a patient of Dr.Raja Dhar.
My 72 year old father who suffers from COPD has been a patient of Dr. Dhar for the last 3 years. My father has been keeping much better and has been able to have a better quality of life since he has been under Dr. Dhar’s treatment. Dr.Dhar has always been accessible, patiently listening to my father’s health concerns and addressing them. He has always taken time to explain to me the course of treatment and the possible side effects if any, and the precautions that we need to take. Dr. Dhar has always been a wonderful doctor – informative, patient, warm, and endless source of optimism.
This year during the Puja holidays when my father was faced with a medical emergency, Dr. Dhar was immediately available to attend to my father. Whenever there has been a cause for concern about my father’s health, I have been able to get in touch with him. We have found Dr. Dhar to be an excellent physician who also devotes time to communicate well with patients and their family members. In the last three years we have had a good experience with him and we will definitely continue to keep my father under his care.
Regards
Subhra
My 72 year old father who suffers from COPD has been a patient of Dr. Dhar for the last 3 years. My father has been keeping much better and has been able to have a better quality of life since he has been under Dr. Dhar’s treatment. Dr.Dhar has always been accessible, patiently listening to my father’s health concerns and addressing them. He has always taken time to explain to me the course of treatment and the possible side effects if any, and the precautions that we need to take. Dr. Dhar has always been a wonderful doctor – informative, patient, warm, and endless source of optimism.
This year during the Puja holidays when my father was faced with a medical emergency, Dr. Dhar was immediately available to attend to my father. Whenever there has been a cause for concern about my father’s health, I have been able to get in touch with him. We have found Dr. Dhar to be an excellent physician who also devotes time to communicate well with patients and their family members. In the last three years we have had a good experience with him and we will definitely continue to keep my father under his care.
Regards
Subhra
Dear All
This is how we would like to express our gratitude to Dr Raja Dhar, his Team & Fortis Hospitals
“Thank you to a Wonderful Doctor and his Team”
“We were truly fortunate that you were mom’s doctor. You gave her excellent and compassionate care and treated her with dignity and addressed each of hers or our concerns… My Doctor is truly that - a practice dedicated to the best and most individual care you can give. You make your patients feel valuable and that their needs are important. Your entire office is dedicated to help in each patient feel important.”
Thank you doctor!
More than a good doctor, we value the fact that you were a good listener. More than being just professionals, we value the fact that your staff’s caring attitude was exceptional.
Thank you doctor!
Before saying that you are an extraordinary doctor, we want to tell you that you are an extraordinary human being showing us so much care and concern.
Thank you doctor!
If every doctor strives to be as caring and generous as you, the world would be filled with smiles and laughter instead of pain and sorrow.
Thank you doctor!
You have been much more to us than just a doctor. You have been our therapist, supporter, friend, well wisher and angel in disguise.
Thank you doctor!
Other doctors simply treat their patients with medicines but forget to do the most important thing which you do – help them to move on with their lives with motivating words and inspirational thoughts.
Thank you doctor!
A patient’s testimonial is less of a recognition of a doctor’s professional expertise and more of a recommendation of a doctor’s ability to listen, care and heal. We can vouch for the fact that your abilities are unmatched.
Thank you doctor!
Actual recovery may be in the hands of God but making a patient believe in recovery lies only in the hands of awesome doctors like you.
Thank you doctor!
Other then our parents, there is no other person on this earth who has had a greater impact on our lives At a time when we most desperately needed it, you restored our faith.. Your quiet confidence & compassion has changed all of our lives. Words alone will never capture our sincerest gratitude.
Thank you doctor!
Many of your patients recommend you as a good doctor. But we always recommend you as a great human being and a fine gentleman.
Thank you doctor!
We are grateful to you for all you have done for us... Kindness, generosity, patience, professionalism, talent, expertise, and compassion... and your smile.
deepak and vijay jha
This is how we would like to express our gratitude to Dr Raja Dhar, his Team & Fortis Hospitals
“Thank you to a Wonderful Doctor and his Team”
“We were truly fortunate that you were mom’s doctor. You gave her excellent and compassionate care and treated her with dignity and addressed each of hers or our concerns… My Doctor is truly that - a practice dedicated to the best and most individual care you can give. You make your patients feel valuable and that their needs are important. Your entire office is dedicated to help in each patient feel important.”
Thank you doctor!
More than a good doctor, we value the fact that you were a good listener. More than being just professionals, we value the fact that your staff’s caring attitude was exceptional.
Thank you doctor!
Before saying that you are an extraordinary doctor, we want to tell you that you are an extraordinary human being showing us so much care and concern.
Thank you doctor!
If every doctor strives to be as caring and generous as you, the world would be filled with smiles and laughter instead of pain and sorrow.
Thank you doctor!
You have been much more to us than just a doctor. You have been our therapist, supporter, friend, well wisher and angel in disguise.
Thank you doctor!
Other doctors simply treat their patients with medicines but forget to do the most important thing which you do – help them to move on with their lives with motivating words and inspirational thoughts.
Thank you doctor!
A patient’s testimonial is less of a recognition of a doctor’s professional expertise and more of a recommendation of a doctor’s ability to listen, care and heal. We can vouch for the fact that your abilities are unmatched.
Thank you doctor!
Actual recovery may be in the hands of God but making a patient believe in recovery lies only in the hands of awesome doctors like you.
Thank you doctor!
Other then our parents, there is no other person on this earth who has had a greater impact on our lives At a time when we most desperately needed it, you restored our faith.. Your quiet confidence & compassion has changed all of our lives. Words alone will never capture our sincerest gratitude.
Thank you doctor!
Many of your patients recommend you as a good doctor. But we always recommend you as a great human being and a fine gentleman.
Thank you doctor!
We are grateful to you for all you have done for us... Kindness, generosity, patience, professionalism, talent, expertise, and compassion... and your smile.
deepak and vijay jha
Dr raja dhar is very very poor doctor, he dont have sufficient knowledge how to treat with the patient, how to diagonises the diseases. My father monoranjan debnath was admitted in fortis hospital from 04.10.2015 to 10.10.2015. So many test they have done like xray, ct scan blood test, biopsy etc but it very unfortunate to say that they could not find the diseases. They told me it may be cancer, it may be tb. Adfter doing so may medical degree they told this kind of version. And after doing nothing degree in medical science i was sure that the diseases may be cancer or tb. Then what is the difference between the dr raja dhar and his associates and me. Dr raja dhar did not treat my father, he send his associates to my father to see him. Always he did this. But in the discharge summary he mentioned his name.
After two month eating the medicines prescribed by the dr raja dhar i shifted my father to chennai apollo, after doing one test they diagonosis that my father suffering with cancer. Now present situation is very critical. God knows whether my father will alive or not. This situation arises due wrong treatment of raja dhar.
My earnest request to all the patient parties that dont go to raja dhar and his associates with your patient. They will kill your relatives/family members/dear ones just like me.
Arun debnath
[protected]/[protected]
After two month eating the medicines prescribed by the dr raja dhar i shifted my father to chennai apollo, after doing one test they diagonosis that my father suffering with cancer. Now present situation is very critical. God knows whether my father will alive or not. This situation arises due wrong treatment of raja dhar.
My earnest request to all the patient parties that dont go to raja dhar and his associates with your patient. They will kill your relatives/family members/dear ones just like me.
Arun debnath
[protected]/[protected]
Raja dhar and his associate team attempt to kill my father. i will do FIR against them.
Arun Debnath
[protected]/[protected]
Arun Debnath
[protected]/[protected]
Dr Amitabha Chanda is also callous physician in fortis kolkata anandapur. He is not bothered about his patients sent to icu/hdu after surgery performed by him.icu /hdu are meant for increasing bill of patients but lack of trained nurses or other staffs.so they can kill any patient likely to be discharged within a day.
If possible, take ur near and dear ones to south India. Business of such money suckling monsters must be banned in kolkata.they take advantage of helpless people.
If possible, take ur near and dear ones to south India. Business of such money suckling monsters must be banned in kolkata.they take advantage of helpless people.
Dr Raja Dhar and Fortis Hospital are all commercial and money monger. They do drama, sweet talk, artificial feelings about you and at the end extract money from patients.
Do not trust them. You or your relatives will be victim.
So be careful.
Remember that doctors are not God. They are ordinary human being like all o[censored]s. They may have little extra knowledge in specialized area but ultimately they have limitation. So do not surrender yourself on them and try to think or judge yourself and whatever your mind is saying truly, take decision accordingly. For instance, if they say that you need to undergo surgery, do not believe them blindly. There are many other factors which you need to take under consideration, but doctors may not, because most of them do things in commercial way.
Your well wisher.
(I lost my mother on 22nd March, 2014)
Do not trust them. You or your relatives will be victim.
So be careful.
Remember that doctors are not God. They are ordinary human being like all o[censored]s. They may have little extra knowledge in specialized area but ultimately they have limitation. So do not surrender yourself on them and try to think or judge yourself and whatever your mind is saying truly, take decision accordingly. For instance, if they say that you need to undergo surgery, do not believe them blindly. There are many other factors which you need to take under consideration, but doctors may not, because most of them do things in commercial way.
Your well wisher.
(I lost my mother on 22nd March, 2014)
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This is very difficult to judge a person with a single instance. A ‘Doctor’ means a person who is licensed to prescribe medicine or proceed with surgery depending upon on knowledge as well as clinical eyes. This is the profession where ‘the scope of marginal errors’ doesn’t stands. That doesn’t mean that he is the ultimate, you may disagree with depends on your knowledge or help from others or help from internet. Why don’t people change the situation for his/her?
Without knowing the fact it’s very difficult to comment against anybody, the family accused Dr Dhar and Fortis Hospital regarding the ‘consent’ which is required for any surgical intervention, it may happened sometimes, if the situation went wrong at odd hour they (Hospital & Doctor) asked for it over phone and later it was signed by the party (Patient’s close relative), it was always happened on the basis of relation and good faith.
It is also very common for a patient to attacked by any secondary infection when his/her condition is really vulnerable I.e. after being treated with any immunosuppressive drugs and sometimes it was the only way out to come out from the situation, same thing happened to me when I was treated with inter venous steroid, I went through 4 (four) surgeries within the span of 7(Seven) days.
Dr Raja Dhar is a person in front of me is just like next to God. I am giving you five simple examples of my family who are with aged 84(Uncle/Jethu), 75(Father/Baba), 75(Uncle/Dadar Sosur mosai), 39(Brother/Bhai), and 39(Sister in law/Bhai er bou) respectively and they are being treated by him for the last 3.5 years and 3(three) of them were in patient.
I don’t want to elaborate the story. My father trekked Rudranath last year just after 7(seven) months he get out from ICU. May be this is a miracle or exceptional case but how I deny the fact where the chances of survival was almost nil as per my knowledge is concerned (from others guidance and internet findings).
Keep faith on Dr Raja Dhar, he is an exceptional person with enormous knowledge. It is very difficult but just treat is just as an accident and proceed with success story.
Last but not the least we proceed through with an event when absolute necessity arises and taught a lesson after an irreversible loss. There is no credit to put blame on others shoulders.
If anybody want I can give the hospital Unique ID along with the dates as supportive documents for my above mentioned patients.
Souvik Banerjee
[protected]