Claimed

Franch Express Courier Complaints & Reviews

1
Last updated Jan 12, 2023
Complaints 343
Resolved
24
Unresolved
319
Quick Links
Statistics
Share
Contacts

File a complaint to Franch Express Courier

Having problems with Franch Express Courier?

File a complaint and get it resolved by Franch Express Courier customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Franch Express Courier
Customer Service Contacts

Franch Express Courier Website

Franch Express Courier Head Office Address

#199, Harriyan Street, C. Pallavaram
Chennai
Chennai District
Tamil Nadu
India
600043

Franch Express Courier Phone Numbers

Phone
+91 44 4412 3123
335
181

Franch Express Courier reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest

Dear Sir,

We have sent a courier on 13/10/2020 for chennai. Courier reference no [protected] from Kovilpatti. Till today it has not yet been delivered to concerned address. I am not able to get any satisfactory answer from your office. Please get it delivered and advise us after delivery.

Regards,
Branch manager
SBI Lingampatti
Franch Express Courier customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Dear sir/madam
    booking courier date 15.september.2020 but still now not rcvd
    courier some other LIC INSURANCE POLICY AGAINST MEDICAL
    FITNESS CERTIFICATE, My loss amount Rs. 1lacs LIC REVIVAL TIME
    is over

    Pls arrived me
    S.MANIRAJA
    SRI KRISHNA DEPARTMENTAL STORES
    DEVANURPUDUR UDUMALPET 642207
    PH.[protected]
    +1 photos
    Franch Express Courier customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Hi,
      Track number:[protected], it has been 6. - 7 days that the parcel sent from Vjd to Tirupathi, we have paid for the parcel and we the parcel is urgent that we needs to send to UK, these deliver service in Tirupathi is worst there were holding parcel and demanding the money from the customer to dispatch, this is really such a cheap thing; worst service that I ever came across with any courier service, why and how is this kind of...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      My Consignment number [protected]. The parcel shows out for delivery from 9th Oct '20 onwards but still not delivered. If we call to respective courier office, they are telling parcel not yet forwarded from Vijayawada hub. If I call to the viji hub, they told we r holding the parcel. Without any reason, they are holding the parcel for more than a week
      Worst courier service I have seen. Bcz of them my business got affected & I lost my valuable client
      +1 photos
      Franch Express Courier customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        The way of talking to customer is not good. Making much more iritatation customer service really poor comparing to other courier company...
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Cheating by not delivery courier the in charge is not giving proper pod too
        Franch Express Courier customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Report
          Copy

          I'm very disappointed. The courier which I sent had a frame in it. I again and again insisted that person to mention it as fragile item handle with care, she said "we will use a sticker". The parcel was delivered and everything inside it was broken. There is no sticker on the parcel.
          Franch Express Courier customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit

            We acknowledge the receipt of your complaint about AWB No. [protected] and the complaint ID is TNMAA18982
            Franch Express Courier customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Dear sir/madam.

              I am M.Rekha, residing at 12/144, muthumariamman Kovil street, Sundracholapuram, Tiruverkadu. Mobile: [protected]

              I would like to lodge a complaint about holding the shipment (AWB no. [protected]) booked on 26.9.2020 from Madurai and to be delivered in Chennai at Tiruverkadu through Franch Express Courier service (Franch Express Courier Pvt Ltd). The shipment reached chennai on very next day...
              +4 photos
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy
              OMG I have never seen such a damn worst courier service ever since Very popular to non popular courier have reached correctly on date but this courier service is the worst Need to be delivered to Madhavaram and I called the courier boy Name ANANDHAN who is very very bad at customer handling he said that he will not deliver as he can't find the address how dare he is talking so rudely to a customer I give this address to all of my purposes...
              +1 photos
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              My parcel way bill no.[protected], dt 26/9/20 sent from shree amba select, surat to anantharajan r 16/ 2 a 4th street anbalagan nagar perambur chennai 11 not yet received. Follow up in tracking no use. Consume call no response. Pls look into it and deliver early. Tkns!
              Franch Express Courier customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit

                French express courier thirupathi branch manager Speaking disrespectfully to the customer.he worst manager
                Franch Express Courier customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Worst courier service i have ever seen, this franchexpress courier is the damn worst service i have ever seen. One of friend send this box from chennai on 11thsep 2020, they promised to be delivered on 14th but i didn't happen, i have waited til 15th 10 o clock and called them for enquiry 3times but no proper response (Worst customer service). Later by in the evening my parcel was delivered to me, after seeing that box got damaged i was in big shock wen i enquired about this that guy responded me to contact chennai office.. Overall very much depressed and worst parcel service
                  Franch Express Courier customer support has been notified about the posted complaint.
                  Sep 15, 2020
                  Updated by thirumal1986
                  Consignment number: [protected]
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit

                    Tracking id:[protected]

                    For past 3 days i am contacting courier delivery person but he is not willing to deliver our product and talking rudely. product sent for courier branch before 10days.

                    Please give me updates or deliver it soon.

                    Courier boy name: selva
                    Courier boy contact number:[protected]
                    Franch Express Courier customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit

                      Devakottai

                      district sivagangai

                      delivery man not response to customer

                      worst service in devakottai
                      Franch Express Courier customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit

                        No - [protected] my courier to below address is still not received by customer

                        Jyothi
                        #59 (228/b), 10th main road, 55th cross, (Behind ramamandira) rajaji nagar, banglore - 560010
                        Mob - [protected]

                        Please update the status to sangeetha - [protected]
                        +1 photos
                        Franch Express Courier customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit

                          Hi.. Good afternoon.. Consignment no [protected] shipped on 30aug still not delivered to destination.. Any idea will it be delivered this year.. Wrong status update being done as party not available
                          Franch Express Courier customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            I am Dr C Madhavaraj. I am an eye surgeon in Gugai area of Salem. The parcels sent to me from my business associates are not handed over in time to me. I have to go the nearby Franch express courier office to get a response. But that is a nightmare. The staff there don't respond at all. They give utmost disregard to queries. This happens in each and every time. I am exasperated. It is very difficult to get the courier delivered by Franch...
                            +3 photos
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Dear sir /madam.
                            I'm mageshwari from tamilnadu. We sent two parcel to theni district kamayagoundan patty — 625521. Parcels still not received. If we track that shows still transit. I called to cumbum branch. That person not respond my request.
                            We have tracking no.

                            Tracking nos

                            [protected]
                            [protected].

                            I called to that person cumbum courier person not respond.

                            Pl clear else advise to me how can i get my missed parcels

                            My number [protected]
                            +2 photos
                            Franch Express Courier customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit

                              Again complaining about non delivery of medicine parcel by your useless francies in mayiladuthurai. Even repeated calling also not delivering parcel. Way bill no.. [protected].
                              Kumbakonam to mayiladuthurai - 609001. If not delivering today i am going to handle with police.& taken to consumer court. Your service is very poor and no use to public....
                              ... R. Govindarajan-. [protected].
                              Franch Express Courier customer support has been notified about the posted complaint.
                              Aug 28, 2020
                              Updated by Rgrajan Rajan
                              Medicine parcel booked on 24-08-20 with way bill no. [protected]...from Kumbakonam to Mayiladuthurai. But the parcel was not delivered upto now..12.00 noon today..28-08-20.
                              When contacting local agency they told some reason which is not acceptable.
                              To maintain your reputation in your business, be informed of your franchise in Mayiladuthurai for making delivery of parcel promptly... It takes 4 or 5 days to deliver the small parcel for your Franchise. . Give us your reply.
                              R. Govindarajan -. [protected].
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit