Franch Express Courier — courier issue

Address:medsynaptic pvt ltd ,J88 bharathi st, pari nagar jafferkahanpet chennai, 600083

I have booked my (Importent documents) courier ([protected]) from chennai to pune modelcolony shivaji nagar on 07.08.2019. While tracking the same its not showing the details still 16.08.2019. Then 20.08.2019 they have updated party shifted and status is undelivered. My company medsynaptic pvt ltd is running last 10 years running in the same address which is mentioned in the courier cover. I have booked another parcel from dtdc on 12.08.2019 that one got delivered with in 3 days. Because of this issue still im not getting my salary.
Kindly tack necessary action on foot war manner.
Regards
Viswalingam. B
Medsynaptic pvt ltd
[protected]
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I have ordered from spex from vasan eye care hospital. They have couierd through franch express.still I didnt receive my spex..Your delivery boy has delivered some where else..need to delivery in East tambaram.

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