Franch Express Courier — Parcel delivery

Address:

Ramanathapuram 623532

Sir, i am chandralega j who is practising as an advocate in ramanathapuram district. I am very disappointed with your service today. Yesterday 10.06.2020 i had received a call from one of your branches at ramanathapuram head office, i have been informed that, our service not available in your place of delivery (Thiruppullani) so collect the parcel from our office they said and disconnect the call. Later i searched website your service extended to my area also. Today 11.06.2020 i called the same number and ask to deliver the parcel in ramanathapuram district court. They spoke very hard and waste my time accordingly. Arround 11.30 am i got my parcel in your booking office ramanathapuram. You said you are good in service and best in time, this was the worst feel i ever felt. Since many long years i used to couriers but this is the worst ever experience i never felt before. I need an explanation about this. Otherwise i will file a complaint against your service before the consumer forum.