[Resolved] Frankfinn Institute Of Air Hostess Training — not providing certificate even after the successful completion of the course.
R
rbro
from Mumbai, Maharashtra
I have successfully completed my course in frankfinn institute (Branch-thane, hospitality travel and customer service). Before starting the course the staff said me that they will do there work honestly and with full loyalty unfortunately they changed after receiving the amount from me. They entered my name wrong in the system and issued wrong identity to me. Not only that they also issued me wrong certificate to me even after submitting the adhaar copy to their website. The staff members of the institute are not co-operating with me and not providing me my correct galileo certificate, i have already given my galileo exams in may and now even after 3 months they are not providing me my certificate. They have given me 2 certificate one with wrong name and one with the right one. They still have to provide me one certificate (Galileo). It is my humble request to provide me my galileo certificate as soon as possible
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Sep 29, 2017
Complaint marked as Resolved
Frankfinn Institute Of Air Hostess Training customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2017
Frankfinn Institute Of Air Hostess Training Customer Care's response Dear RB rbro,
Greetings from Frankfinn
We are sorry to hear that you had a bad experience, We have forwarded your complaint to the concerned team & we would like you to please share your contact details, batch name and query at [protected]@frankfinn.com So that we can look into the same and help you in a best possible manner.
Regards
Frankfinn Team
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