Federal Bank — fraud transaction intimation

syamkrishnan1986

from Kottayam, Kerala

Address:

Kollam, Kerala, 691536

Sir,

This mail has the reference of the teleconversation made with customer care executive 7/2/2018 regarding fraud online transaction(add money to wallet)

I am P Gopalakrishnan, aged 68(senior citizen ) from Kadakkal, Kerala.Yesterday on 7/2/2018 a sum of Rs 380000.00(4000.00 & 34000.00) has been transferred fraudulently from my SBI Anchal branch A/c - [protected] card no is[protected] and Federal bank kadakkal card no is [protected] and merchant id is BD0000004 TOTAL 12100.00 Rupees transfered from your portal. so

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Verified Support

Feb 09, 2018

Federal Bank Customer Care's response Hi Sir/Ma'am(syamkrishnan1986),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (4394) in the subject line so that our team can assist you.