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Free Recharge — money deducted from my bank account but mobile not recharged yet

On 30. June.2019 i have recharged my idea prepaid no. With rs.99 offer, and all process done with all aspect and money also deducted from bank account, but i have't get benefit and recharge my number. So please rectify my this problem immediately.
My mobile number is [protected]

Money deducted from my bank account but mobile not recharged yet

Reference no. Igafhjork9
Date - 30. Jan.2019
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    Dd Nagar, Morar, Madhya Pradesh
    India

    Complaint categoryCategory: Other
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