[Resolved]  Freecharge Payment Technologies / Freecharge.in — fraudulent transactions using my credit card no.[protected]

Dear team,
Today around 5 pm a series of fraudulent transactions happened using my credit card although no otp was divulged by me nor anyone asked for it.

I would request you not to authorise/reverse the following fraudulent transaction on immediate basis which had been done using credit card no.[protected]so that i do not need to pay anything for such fraudulent transaction.
My email id:[protected]@gmail.com
The snapshot of the transaction message is provided below.

Dear customer,

Greetings from icici bank.

Your icici bank credit card xx1031 has been used for a transaction of inr 9, 999.00 on january 05, 2020; 17:09:02. Info: freechutil.
The available credit limit on your card is inr 778.24 and total credit limit is inr 2, 05, 000.00.
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Feb 8, 2020
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2020
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Thank you for writing in.

With regards to your query, request you to write to risk.[protected]@freecharge.com as they will be able to assist you further on the same.

Happy FreeCharging,
Customer Success Team
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