[Resolved] Freecharge Payment Technologies / Freecharge.in — fraudulent transactions using my credit card no.[protected] | |
Dear team, Today around 5 pm a series of fraudulent transactions happened using my credit card although no otp was divulged by me nor anyone asked for it. I would request you not to authorise/reverse the following fraudulent transaction on immediate basis which had been done using credit card no.[protected]so that i do not need to pay anything for such fraudulent transaction. My email id:[protected]@gmail.com The snapshot of the transaction message is provided below. Dear customer, Greetings from icici bank. Your icici bank credit card xx1031 has been used for a transaction of inr 9, 999.00 on january 05, 2020; 17:09:02. Info: freechutil. The available credit limit on your card is inr 778.24 and total credit limit is inr 2, 05, 000.00. Was this information helpful? | |
Feb 8, 2020 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Jan 06, 2020 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Thank you for writing in. With regards to your query, request you to write to risk.[protected]@freecharge.com as they will be able to assist you further on the same. Happy FreeCharging, Customer Success Team | |
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Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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