[Resolved] Freecharge Payment Technologies / Freecharge.in — freecharge payment technologies / freecharge.in wallet amount transferred without my knowledge | |
On 14th feb-2019 morning around 3.00 am an amount if rs 2000 and rs 500 from my freecharge wallet has got transferred to komparify.com in 2 transactions. Otp for transaction was also there in my inbox and moblie. I have not made transaction. What security is this from freecharge. It can only happen with their knowledge or from did by there employee... I lost rs 2500. After giving multiple complaint did not get any positive response till date... Neither they log any complaint at their side that on 14th feb-2019 multiple customer account got hacked... Was this information helpful? | |
Apr 5, 2019 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Mar 03, 2019 Freecharge Payment Technologies / FreeCharge.in Customer Care's response The details are shared on your registered login id, please check your inbox using ticket ID: 741279.Thanks, FreeCharge Customer Support! Verified Support Mar 04, 2019 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Subhajit, With regards to your query, we request you to route your query through your respective Cybercell on risk.[protected]@freecharge.com Regards, FreeCharge Team | |
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