[Resolved]  Freecharge Payment Technologies / Freecharge.in — freecharge scam

Somehow a freecharge account has been created and associated with an old email address of mine ([protected]@shawbiz. Ca). I never created that account, and never clicked anything to verify such an account. I just noticed now that such spam was coming in. After searching for information on freecharge, it appears that some kind of fraud involving accounts that are use to recharge the minutes on mobile phones is being perpetuated with through them, possibly with someone on the inside of the company being complicit. I will try to perform a password reset on their site to block the scammer's access to the account.
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Mar 10, 2020
Complaint marked as Resolved 
They say they've removed my email from there system. I suggested they incorporate some kind of email verification to there system before associating an address with an account, but there has been no response regarding that. Hopefully the hole will be closed that allowed this scam in the first place.
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2020
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

Request you to write to us at [protected]@freecharge.com for further queries.

Happy FreeCharging,
Customer Success Team
Complaint comments 

Comments

Tell me what the problem

Gents,
Yesterday I sent electric bill to WBSEB through your application Freecharges INR 4580.98.
But it has not reach to wb electric office but from my hdfc a/c it already deducted.
So please return my money to my HDFC BANK immeditely.
I will wait one day then I will bring the case to Police Station.
Please return my money & do the needful

Regards
Ashit Karmakar
E-mail: [protected]@yahoo.co.in

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    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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