[Resolved]  Freecharge Payment Technologies / Freecharge.in — Got my money stuck

I complained about freecharge it is a so useless app, on 13th may 2017 i added 2000 rs mistakenly to my freecharge a/c, so for which cause i tried to withdraw the money back to my bank a/c but freecharge showed me a message that it can be done after 45 days only...i got a bit tensed as i urgently needed my money so i called the customer care and asked them for any solution and they gave me a referral code of my complaint and said that they would transfer the money to the a/c from where it has been added but they didn't, so today[protected] i called them again and they said that they cannot do anything to help me and my money has been added to my snapdeal a/c and it cannot be reversed i said them that i added my money to my freecharge balance but the customer care said that i added it to my snapdeal balance and advised me to use the wallet amount to shop for and pay my bills, etc and said they cannot do anything to help me so people those who use freecharge please it is advised to never store large amount in freecharge wallet they are the thieves.