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Freecharge Payment Technologies / FreeCharge.in

[Resolved]  Freecharge Payment Technologies / Freecharge.in — jio recharge 459 under processing - no refund received yet

Address:Mumbai City, Maharashtra
Website:www.freecharge.in

I have done recharge for my jio number worth rs. 459 but its more than 30 hours its still under processing and no refund is received as stated on their site that if recharge is not successful, we will get refund within 3 hours.

Emailed them twice and tried to called... But no reply and no one pics up phone.

Transaction id: fcva[protected]
Transaction time : 9th nov 2017, thu, 11:03 am

Please refund my money back at the earliest
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Nov 13, 2017
Complaint marked as Resolved 
I got the refund of 459 in my freecharge wallet and the same is utilised to recharge again the same jio number worth Rs. 399. The new recharge was immediately done and I have also received Rs. 50 cashback in my freecharge wallet as promised by freecharge. Thank you
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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Comments

Sir payment hua nhi uska refund karna hai [protected] no. Ka bank me transfer refund karna h
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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