[Resolved] Freecharge Payment Technologies / Freecharge.in — misleading recharge plan details | |
I have recharged my Tata Docomo no using freecharge app. In that app offer was mentioned as recharge with Rs.88 and get 250min/day 100sms/day and 2GB data but I received only 2GB data.When I contact customer care of docomo it says there is no such offer. This is misleading from your app.Freecharge mentioned wrong plan details and cheated customer
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Aug 12, 2018 Complaint marked as Resolved Freecharge company provided me 50% refund. They didnt helped me after mailing but when I registered a complaint here, they seems very cooperative. Freecharge Email address: [email protected] Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Aug 08, 2018 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Hi Akshay, As per our records, your recharge is successful with operator ID: [protected]. More details are shared on your registered login id, please check your inbox using ticket ID: 2896072. Thanks, FreeCharge Customer Support! | |
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Comments
Please proceed for the refund. Though my recharge is successful, i got wrong plan benefit. You are providing 50% refund, I m satisfied with it. For Remaining amount I will contact my service provider. Its also their fault.
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