[Resolved]  Freecharge Payment Technologies / Freecharge.in — missguided customer

Address:Bankura, West Bengal, 722133

Yesterday night i have done a recharge (Vodafone no rs 399) from freecharge. As per freecharge clearly mention that i[censored] recharge with 399 thne u get free incoming & outgoing roaming calls, bt as per vodafone customers care say that u can't get this roaming facilities, my father is out of station for two days thats why i done this recharge. So its may be vodafone misguided us or freecharge. Please do needful
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Mar 1, 2018
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2018
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

We apologize for the inconvenience caused due to non-receipt of right benefits on your recharge.

With regards to the concern, we have notified you on your registered email ID. So, please do check and revert.

FreeCharge Team
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Comments

Try to recharge to my mobile with 199 rupees but i did't got the balance & my account balance debit, please provide me acknowledgement

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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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