Submit a Complaint
Online Shopping
Freecharge Payment Technologies / FreeCharge.in

[Resolved]  Freecharge Payment Technologies / Freecharge.in — money debited from bank account but not added into the wallet

I attempted to add rs 530 into my freecharge wallet today (8 april 19) in connection with some bill payment. The money was debited from my bank account but could not be added into the freecharge wallet due to a technical failure in freecharge's payment gateway system. Money is paid online/wallet in order to make things simple and not for incurring losses/ complications. Pl refund my money and there are repeated instances of payment failure in the payment gateway of freecharge.
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 9, 2019
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Apr 08, 2019
Updated by Densh No refund provided or any action taken so far.
Verified Support
Apr 08, 2019
Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

Thank you for contacting us!

With regards to your query, we request you to write to us at [protected]@freecharge.om to assist you better.

Regards,

FreeCharge Team
Apr 08, 2019
Updated by Densh No refund has been credited into the Freecharge wallet till now although [protected]@freecharge.com has assured me that Freecharge has credited back the lost money.
Complaint comments 
Add a Comment

Related Freecharge Payment Technologies / FreeCharge.in reviews

[Resolved]Freecharge Payment Technologies / Freecharge.in - D Mart store in the FAcebook App[Resolved]Freecharge Payment Technologies / Freecharge.in - Payment For 10065 rs has been debited from icici bank to axis bank for credit card due . But no confirmation is showing1[Resolved]Freecharge Payment Technologies / Freecharge.in - Unauthorized use of my email to open an account for someone else[Resolved]Accelyst Solutions Pvt Ltd - Fraudulent Credit Card Transaction[Resolved]Freecharge Payment Technologies / Freecharge.in - Regarding my refunded amount from red bus2
View all 2441 Freecharge Payment Technologies / FreeCharge.in Reviews

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Freecharge Payment Technologies / FreeCharge.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2441
    Pending
    0
    Resolved
    828
    View all 2441 Freecharge Payment Technologies / FreeCharge.in reviews & complaints
    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Freecharge Payment Technologies / FreeCharge.in contact information