[Resolved]  Freecharge Payment Technologies / Freecharge.in — my amount deducted through freechutil

Address:627356

21-oct-2019 ecom-freechutil mumbai
Mhin-n120053o-bdr[protected]
Trf 760.00. Sum of inr 760 has been deducted from my saving account on 21st october 2019 for booking gas cylinder for my home use. Again on 30th i hv booked again and the cylinder has been delivered. So the amount has been deducted twice. Kindly refund the said amount 760 rs in my bank account. [protected]. Indian overseas bank. Sundarasivam. Kindly update me. And not try to cheat me. Its my hard earned money.
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Apr 23, 2020
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2020
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

We understand that you require assistance with your recent transaction. However, we are unable to trace your transaction details on our system.

To address your concern, kindly provide the following details.

1. Email ID registered with FreeCharge
2. Recharged Number
3. Order ID of the transaction

Do write to us with the above details at [protected]@freecharge.com.

Happy FreeCharging,
Customer Success Team
Complaint comments 

Comments

Yesterday i.e. 16.03.2020 I made online payment of my pospaid BSNL mobile bill Rs. 124/- through free charge but as of now neither received confirmation report nor credited amount in my account. Please do needful as the last date of payment was due on 16.03.2020. Regards
I don't haking please sir my account is unsuspended please help me my account unsuspended please can you send me the money from the bank to me so that

Requested sir/madam today I done the online recharge the sum of 249 but bymistake the mob number was miss mached the wrong mobile number is [protected]. So kindly request you to refund my amount from concern company

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    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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