Freecharge Payment Technologies / Freecharge.in — not refunded my money

 
1 Review
New Delhi, New Delhi District, Delhi, India
 Raghav2407 on Feb 18, 2019
I made payment of rs. 692 to myntra from freecharge on 21/01/2019 and after the return of product from myntra, freecharge initiate the return of same amount on 26/01/2019 but amount is not received on my bank account. My bank says there is no pending transaction from there side. Please process this refund asap, if it will not solve in a week i will take this complaint to higher authorities.

Complaint Status


[Feb 18, 2019] Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Freecharge Payment Technologies / FreeCharge.in Customer Care's response, Feb 19, 2019
Dear Customer,

With regards to your concern, we are unable to trace your transaction with the provided information.

Kindly request you to reach out to us at [email protected] along with the Registered email ID and the Order ID of the transaction.

Regards,
FreeCharge Team
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    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    Freecharge Payment Technologies / Freecharge.in - not refunded my money