Freecharge Payment Technologies / Freecharge.in — Payment Failure yet deducted from Bank Ticket # 753243

Dear Sir,

I have made a payment on Jabong.com using freecharge wallet for Rs. 1003 using my SBI Debit card but the transaction shown failed two times and however the charges were deducted from my bank two times under freecharge txn#[protected] &[protected] so altogether Rs. 2006 were deducted from my bank account and no transaction was passed in Jabong.com and the order remain as it is.

However one of the refund has been reversed and deposited in my account but one is still pending. Please look into the matter and oblige. I have attached copies of images of deducted amount and reversed amount herewith. For security reasons account no., name, and balance is hidden for cyber security reasons.

Now according to images you can easily derive that out of two transactions one is reversed and another is yet to be reverse. Please initiated asap.

I have sent so many messages to their facebook page but no reply, there is no customer care number provided. There is no email reply for last 5 emails except one with the Ticket # 753243. Where should I go now?

Is this the DIGITAL INDIA we dreamt of?

Thanks and Regards

Happy New Year

Alihasnain