[Resolved] Freecharge Payment Technologies / Freecharge.in — payment not received to irctc | |||
Hello team, I did a payment of 213 rupees to irctc by freecharge wallet ([protected]), My transaction id is vt181000061005220000268, The amount deducted from my card but the amount has not received to irctc due to this my ticket has not booked. Kindly look into the matter and make a revert as soon as possible. Was this information helpful? | |||
May 14, 2018 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Apr 11, 2018 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Imran, Thank you for writing in! We understand that you are worried about the recent IRCTC transaction for the mentioned order ID As per the records, your payment was successfully processed to IRCTC. In rare cases, if the transaction fails, we will process the refund amount to source account (wallet/bank) within 5 working days. Request you to wait for the time frame mentioned. We have shared the details of the transaction on your registered email ID. However, for more information on the same, request you to please write to us on [protected]@freecharge.com Appreciate your patience and understanding. Happy FreeCharging, Customer Success Team | |||
 2 Comments | |||
Comments
My recharge amount is debited from my bank account but i didn't get the recharge in my phone.
Reply
I recharger my no. With rs 448 and the money got debited but recharge is still processing. Kindly get me my money back.
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