Freecharge Payment Technologies / FreeCharge.in

[Resolved] Freecharge Payment Technologies / Freecharge.in — recharge not completed

dhaval138

from Kheralu, Gujarat

Address:

Mehsana, Gujarat, 382870

Hi all, i have recharged with rs 35 on jan 31, 2019 but not recharged. I have submitted so many complaints but they are not doing anything. I have submitted complaint on [protected]@freecharge.com & it's official mobile app. Can you please help me with this regards. Please find attached snapshots for the same.
My freecharge a/c mobile number is [protected].

+1 photos

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Mar 21, 2019

Complaint marked as Resolved

Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2019

Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer,

The mentioned transaction against the order ID FCVA[protected] has been successfully processed on the number [protected] on 31.01.19. If you haven't received any benefits we request you to kindly contact operator using the operator transaction ID[protected]-[protected].

Also, we have forwarded you the information to your registered email ID. We request you to check and revert us for any further clarification.

FreeCharge Team

Feb 21, 2019

Updated by dhaval138 I do not get any confirmation from operator. Tell me what should I do? I have recharged with you. Kindly take action against Operator. It's not my look out. Get me resolution asap.
*Consumer complaint- can you please interfer into this matter.