[Resolved]  Freecharge Payment Technologies / Freecharge.in — Refund not credited into bank account even after 7 bank working days

Address:Mumbai City, Maharashtra, 400051
Website:www.freecharge.in

I have requested for refund of amount to my bank account on 12/03/2017 vide ref number kduhiyeesuw0kvmgm0l8dw as per the freecharge.in terms the turn around t9ime will be 5-7 banking working days, now it has been 9 working days from the date of transaction till now neither received in to bank account nor returned to freecharge account i am trying to contact freecharge customer care through mail but i am receiving the repeated replay stating i have to wait for 5-7 banking working days even after 8 days also i am getting the same replay.

Details are as below
Regd mail id : [protected]@ggventures.in
Transaction date & time : sun mar 12 2017, 8:23:59 am
Transaction id : kduhiyeesuw0kvmgm0l8dw
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Apr 24, 2017
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2017
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Hi Team,

In accordance with the subject, the mentioned transaction has failed and the amount will be refunded to the user FreeCharge wallet in the next 24 hrs.

Note: We have notified the user regarding this to his registered inbox.

Thanks!
Complaint comments 

Comments

On date 25 feb i added money 2000 rs but now i want to widhdraw it More than 33 days pass but unable to withdraw my wallet amount or iy reverse in my credit carf and every time not specify answer given pls help

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    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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