[Resolved] Freecharge Payment Technologies / Freecharge.in — reversing my money to card | |||
Hello, Greetings of the day! Please understand my case. I have purchased a product from purplle of rs7551/- from my credit card by using your portal for an additional cashback but some how product has been reversed to vendor and total amount is being reversed by vendor and same should go automatically to my card (Original source of payment) but freeharge hold the money without my authorisation and looking forward to withdrawal by me with an additional charge. This is not good business ethics so please look into the matter and reverse/refund the amount to my credit card. I am looking forward for your help so treat this as an urgent. Best regards Harsh kumar [protected] Was this information helpful? | |||
Mar 18, 2018 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Feb 14, 2018 Freecharge Payment Technologies / FreeCharge.in Customer Care's response We have notified on your registered email ID regarding withdrawal issue. Also, if you want us to reverse the amount to source account please confirm us via the same email.FreeCharge Team Feb 14, 2018 Updated by harsh200412 Hi Support team Greetings of the day! I already sent an email to reverse my amount to my card. Please check the attached file for your reference. No one has replied to my email and weird part is that grievance officer has not even acknowledged it. I also replied to the officer who took this as a withdrawal case but no luck. Please check and do the needful on an urgent basis and please credit amount to my card urgently. P. S. Ticket id is in the snapshot Regards Harsh Kumar   Feb 14, 2018 Updated by harsh200412 Hi Support, I have opened fresh request as well. Please check attached file for your reference. I am waiting for a reversal of my full amount to my card without any extra charges because this is not a withdrawal case Best Regards Harsh Kumar  Feb 15, 2018 Updated by harsh200412 Hi Support, Why I'm not getting acknowledgement for reversing my money even after my confirmation.? Please help me to get resolved this issue ASAP Best Regards Harsh Kumar  | |||
 5 Comments | |||
Comments
Hi Support,
I am looking forward for a refund of my money from purplle but looks like the process is going very slow. Please check the ticket in attachment.
Process is not even stated.
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I am looking forward for a refund of my money from purplle but looks like the process is going very slow. Please check the ticket in attachment.
Process is not even stated.
Dear Team,
I Am trying to recharge my Idea No [protected] of 40 RS As on 03/03/2018
also applying Code FC10 for Additional Benifit, But My recharge not done from
your side and amount debited from my bank account...
So Please Check My Complaint
I Am trying to recharge my Idea No [protected] of 40 RS As on 03/03/2018
also applying Code FC10 for Additional Benifit, But My recharge not done from
your side and amount debited from my bank account...
So Please Check My Complaint
The said amount is not deposited in mobile no. [protected] but Rs. 395/-is debited from the account. Kindly consider the the matter as soon as possible.
I recharged for sundth for rs.578, but amount is debited not recharged. Please solve this issue it's already 2 hours over.
Do recharge or revert the amount.
Do recharge or revert the amount.
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Greetings of the day!
I already sent an email to reverse my amount to my card. Please check attached file for your reference.
No one has replied to my email and weird part is that grievance officer not even acknowledged it. I also replied to the officer who took this as a withdrawal case but no luck.
Please check do the needful on an urgent basis and credit amount to my card
Regards
Harsh Kumar