[Resolved]  Freecharge Payment Technologies / Freecharge.in — showing bill payment success my bank a/c debited but bill not paid

Address:Kolkata, West Bengal, 700140

My name suman kumar chakraborty paid two utility bill of cesc kolkata w.b consumer name sanjit roy ( shop commercial) his subcequect two month bill not paid to cesc but you messaged me succes feb 2018 and april 2018 his cust id : [protected]
consumer no : [protected] bill amount 470 and 970 respectively your txn FCEA[protected] 02.04.2018 21:20 PM
and FCEA[protected] 02.05.2018 22:42 PM bank txn id 02-Apr-2018
(02-Apr-2018) by debit card OTHPG 858372 FREECHUTIL MUMBAI and by debit card OTHPG 381468 FREECHARGE MUMBAI BUT BOTH AMOUNT NOT GOES TO CESC KOLKATA THEY SEND GREEN BILL it's not happend before

please refund my money in my a/c
sbi
akra station road
a/c no [protected]
br code 18128
ifsc code : SBIN0018128
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Aug 20, 2018
Complaint marked as Resolved 
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

We have already escalated the issue. Also, we have shared the information on your registered email ID. Please check.

Freecharge Team.
Verified Support
Jul 20, 2018
Freecharge Payment Technologies / FreeCharge.in Customer Care's response
Dear Customer,

We have escalated the issue and forwarded the details in the registered email ID. Please check.

FreeCharge Team.
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