Freecharge Payment Technologies / Freecharge.in — Transaction failed, no refund

Address:	Gurgaon, Haryana
Website:	www.freecharge.in

I tried booking flight using freecharge. Payment got deducted from freecharge account but transaction did not go through. Wrote a mail to freecharge team. Heard nothing concrete from them. The amount struck is substantial high and it need to be resolved immediately.
Trying to call them from last 48 hrs, no one is picking the call.