[Resolved] Freecharge Payment Technologies / Freecharge.in — Wallet amount | |||||
Hi, I had added Rs. 3000/- today to Freecharge account in hope of transferring to my friend for some urgent purpose. I didn't know the minimum days to transfer money to account is 45 days. I had done transfer before and and this was not the case at that time. How a customer suppose to know this information before blindly trust your application? I have been using Freecharge since years and never expected this kinda situation. Now my 3000 bucks are stuck in your app's wallet and I really cannot afford that. Its a serious problem. Please do a Reversal/Refund. Regards, Joicy A J Was this information helpful? | |||||
Jun 2, 2017 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support Apr 28, 2017 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Hi Joicy, Apologies for the inconvience. As per our records, the refund of Rs. 3000 has already been initiated and you should receive it within the next 5-7 working days. Appreciate your patience and understanding! | |||||
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