[Resolved] Freecharge Payment Technologies / Freecharge.in — Withdraw issue | |||
Request a Resend money to credit card. I am load my money to freecharge account before 1 month. But no withdrawn money for current period. I tried to using freecharge. This is for worst service. So much issue going on. Please resend money credit card. I am already send many mail to freecharge. But No response your side. Kindly help withdraw money to bank or resend money to credit Card. My Login ID: [protected]@gmail.com Was this information helpful? | |||
Jun 5, 2017 Complaint marked as Resolved Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint. Verified Support May 04, 2017 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Thank you for writing in! We acknowledge your concern regarding the withdrawal of wallet amount to your bank. Withdrawal to bank account will be allowed post 45 days of adding amount to the wallet (install latest FreeCharge APP). This includes add cash, P2P, refund/reversal to wallet (excludes cashback). Kindly note that 45 days is calculated from the date of wallet amount added/refunded from any source. You can continue to use the wallet amount for all your day to day payment needs right from recharges/bill payments/utilities and shop and pay at 4 lakhs merchant outlets we are live with. Do write to us from the registered email id for any further queries. Verified Support May 04, 2017 Freecharge Payment Technologies / FreeCharge.in Customer Care's response Dear Customer, Thank you for your email. We understand that you are unable to withdraw the wallet amount. While withdrawal is allowed from 45 days of adding the amount to the wallet, we do have an option to refund the amount to the source account. Please note this includes only add cash and excludes P2P, refund/reversal or cashback. Upon your confirmation, we can initiate a refund/reverse to the source. It would take 5-7 business days to reflect in your bank account/ credit card. Do confirm with registered mail id if you wish to go ahead with refund of the wallet amount to source. | |||
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