FSSAI — grievance redressal over nandos food safety failure

Address:Nando's Elante Mall, Chandigarh, Chandigarh

I would like to bring this to your notice that while i was dining in nando's elante mall chandigarh on 9th march, saturday at around 1:30pm. We had ordered a vegetarian mediterranean salad and to our surprise found an alive green coloured worm in it (Pictures and videos attached). To me as a consumer this is food hygeine and sanitation faliure of highest level for nando's and request fssai to please look into this matter of high importance. We are not sure if we have ingested any dead or alive worm before finding this one moving in our plate. It is of no doubt of how much damage a worm can do, god forbid if someone has to go through surgery or paralysis because of nando's ignorance. I have no idea if nando's rejected the batch of leave in which the worm was discovered. I would request you to launch a thorough inspection in this matter so that nando's strictly fssai's food safety protocols to insure no other consumer has this kind of experience. I have trust that fssai will look into it with immediate effect. Hoping to receive a reply soon. Thanking you.
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    Nando's Elante Mall, Chandigarh
    Chandigarh
    India
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