[Resolved] Fullerton India Credit — Abusive calls

n.austin

from Mumbai, Maharashtra

Address:	400067
Website:	fullertonindia.com

Hello,

I got a call around 2.45pm on 8-9-2016, from a lady and when she asked me about a friends no., i asked for some information and that we havent taken load or a guarantor, and later told her that you cant force me to give you a personal no. of someone and I will share your information to him. After she started giving abusive words I cut the call.
She kept re-trying my no for some time.
Next think I know, she has called my wife and giving abusive and dirty words and saying the same thing over and over.

What kind of company is this, we haven't taken a loan or neither we are the guarantors, so how come they can threaten us like this.

I dont care what this company's policy or working is, but it doesnt give them the right to give abusive words and threaten us.

I would want to know how I can complain against this company and its representative.

Mumbai:
1st Floor Akansha Arcade;Trikamdas road, Kandivili (w); Mumbai 400067

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Oct 16, 2016

Complaint marked as Resolved

Fullerton India Credit customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2016

Fullerton India Credit Customer Care's response Dear Mr Austin, this is in continuation to our mail and telephonic conversation with Mrs. Noronha dated September 9, 2016, we thank you for bringing the matter to our attention.
We have taken your feedback with respect to your experience with us and have initiated necessary corrective action upon our investigation. We sincerely apologize for the inconvenience caused and wish to confirm that you will not receive any further calls in this regard.
We request you to treat this as an isolated instance and not an indicator of our customer service standards. In case of any further queries, please feel free to write back to us on [protected]@fullertonindia.com or call us back on the numbers mentioned in our last mail.

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Comments

dr.rizwan2015

please file a complaint against them with prime minister office and pmo. along with that also complain about them with rbi and banking ombudsman in writing it wont cost you more than 100 rupees but then you have to make them suffer if you want justice they are cheaters and theif people you can also email to various ministries of government of india and sifo about this farud compnay. i advise you to spoil the future of this compnay as it has spoiled your life. its not just you it is more than lakh people who have been cheated by this compnay in different differnet manner. they have given loans to some people at 28 to 40 % rate of interets by not following the norms of rbi. they are also spoiling cibil data of various people for their selfish ineterst, once your data is spoiled you wont be alble to get any loan so you should be like me and complain to ministry of corporate affairs, rbi, cbi, cbdt. do what you can do use email and post ways to spoil their lives too. let them face the music from all the sides. they cheated me by giving me loan at 30 % while they told me that loan will be given at 14 -15 percent they also did not reschedueld my loan instalments i have forwarded written complait to all govt department you too forward to all ministries. please do it. do not let thieves make you suffer. make them suffer enormous losses. it wont cost you more than few emails, your time and 100 -200 bucks but then you can make them suffer who are making innocent indian like me and you suffer.please join the cause do not cry or let any one make you cry

Harish salunke

from Bengaluru, Karnataka

My certifycate are fakes ...