[Resolved] Fullerton India Credit — amount deducted while availing moratorium facility

Tejas Magi

Address:

ROOM NO I-5, SHIV SHAKTI NAGAR, G J BHOSLE MARG,

With respect to government policies of moratorium,
I hold a loan with fullerton india credit.

After giving instructions to the financial institution they have deducted my emi which was kept for emergency purpose.

Even after consulting the seniors about the same no person is even bothered to revert back on the mail n give assurance to refund the amount...

Request the fullerton credit institution to keep kindly refund me the amount as it was kept for emergency situation...

Regards,
Tejas

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Aug 5, 2021

Complaint marked as Resolved

Fullerton India Credit customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2020

Fullerton India Credit Customer Care's response Dear Sir / Ma’am,

This is with reference to your concern pertaining refund of EMI paid towards loan account with FICCL.

We state that in order to evaluate your concern kindly provide your loan account number and / or PAN details.

Please be assured that on receipt of the said details your request will be processed on priority subject to evaluation.

In case of any further queries, please get in touch with us at [protected]@fullertonindia.com.

In view of COVID -19 Pandemic, we are currently working with limited resources, please expect a delay in response. Request you to bear with us to navigate through these testing times together.

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Thanking You

Verified Support

Aug 20, 2020

Fullerton India Credit Customer Care's response Dear Sir / Ma’am,

This is with reference to your concern pertaining refund of EMI paid towards loan account with FICCL.

We were awaiting for your loan account number and / or PAN details in order to evaluate your concern however, there has been no response from your side.

Hence, we are closing your request, whilst requesting you to revert with the requisite details as per your convenience.

Once we receive your details, we will evaluate your concern on priority.

In case of any further queries, please get in touch with us at [protected]@fullertonindia.com.

Thanking You,